Website health · from Packet Haven

Know your website is working. With evidence, not alarms.

SiteCare checks your site on a schedule, confirms a problem before it emails you, and sends a short weekly report you can actually read. $30 a month per website.

Packet Haven hosting client? It is included at no extra charge.

example-bakery.example

Looked healthy this week

SAMPLE
ReachedSlowFailedInconclusive
Observed availability
98.8%
166 of 168 checks
Confirmed outages
1
30 min, re-checked 3×
Typical response
420 ms
median
  • Fix /order-online returns “page not found”.
  • Unverified Contact form present; never submitted by us.
Illustrative sample data, not a real customer.

01

Confirmed before you hear from us

A single failed check opens a quiet investigation. You get an email only after repeated failures.

02

Uncertain is labeled uncertain

Bot protection and firewalls can block monitors. Those results are marked inconclusive, never counted as downtime.

03

No invented numbers

Every figure in a report comes from a recorded check. No guessed “lost sales”, no ranking promises.

How it works

Three steps, then it runs on its own.

  1. 1

    Add your website

    Prove it is yours with a DNS TXT record or a small text file. Works with any host or DNS provider.

  2. 2

    We check on a schedule

    Hourly by default (as often as every 5 minutes), plus a deeper daily check of pages, links and basics.

  3. 3

    Read a 2-minute report

    Each week: what we saw, what needs attention, and how to fix it. Alerts only for confirmed outages.

What we check

Facts a visitor would notice, checked before they do.

  • Availability & response time

    Every check

    Your homepage on a schedule you choose, with time-to-first-response from our monitor.

  • HTTPS

    Every check

    Whether the secure connection succeeds with a trusted certificate, and whether HTTP redirects to HTTPS.

  • Important pages

    Daily

    Up to five pages you name, such as /contact or /book, checked for errors.

  • Robots & sitemap

    Daily

    Whether search engines are told to stay away, and whether a sitemap is published.

  • Homepage basics

    Daily

    Title, description, mobile viewport and accidental “noindex”.

  • Broken internal links

    Daily

    A polite, bounded crawl of links on your homepage that respects robots.txt.

The weekly report

Written for owners, grounded in checks.

Each report separates confirmed problems from suggestions and uncertain results, and links each finding to its evidence. If we use AI to help with the wording, it may only restate recorded facts. If anything looks off, we fall back to our standard template.

Read the full sample report

Sample summary

“166 of 168 conclusive checks reached the site (98.81%)… There was 1 confirmed outage (observed duration: 30 min). 1 item needs attention; details and suggested fixes are below.”

Pricing

One plan. One price per website.

SiteCare Monthly

$30 / month per website

  • Scheduled checks, from every 5 minutes to daily
  • Confirmed outage and recovery emails
  • Daily deeper checks: pages, links, robots, sitemap, basics
  • Weekly plain-English report and full history
  • Cancel anytime from the Stripe billing portal
Start monitoring

Billed monthly by Stripe after you confirm. Taxes may apply.

Included with Packet Haven Hosting

Packet Haven hosting clients

$0 additional

Eligible managed-hosting websites get the same core monitoring and reports at no extra charge. Packet Haven enrolls your site; there is no second subscription and no separate invoice.

Your hosting price does not change.

FAQ

Straight answers.

What does $30/month include?

Monitoring for one website: scheduled checks, confirmed outage alerts, daily deeper checks, a weekly plain-English report, and your full history in the portal. Billing is handled by Stripe and you can cancel anytime from the billing portal.

I host with Packet Haven. Do I pay extra?

No. SiteCare is included at no additional charge for eligible Packet Haven managed-hosting websites. Packet Haven enrolls your site for you, and you will never see a separate SiteCare invoice.

How do you avoid false alarms?

One failed check is never enough. SiteCare re-checks within minutes and only emails you after repeated failures. Bot challenges and firewall blocks are labeled “uncertain” and never counted as downtime.

Do you guarantee uptime?

No, and we do not claim to. We report what our monitor observed, how often it checked, and how confident we are. “98.8% observed” means 98.8% of our checks reached your site.

Do I need to use Cloudflare or move my site?

No. Your site stays exactly where it is. You prove you own the domain with a DNS TXT record or a small text file, and SiteCare checks it from the outside like a visitor would.

Will you fill in my contact form?

Never. SiteCare can see that a form exists but does not submit it, so form delivery is reported as unverified. We suggest sending yourself a test message from time to time.

Is there a free trial?

Not at the moment. The sample report shows exactly what you will receive.

Stop wondering if your site is up.