What does $30/month include?
Monitoring for one website: scheduled checks, confirmed outage alerts, daily deeper checks, a weekly plain-English report, and your full history in the portal. Billing is handled by Stripe and you can cancel anytime from the billing portal.
I host with Packet Haven. Do I pay extra?
No. SiteCare is included at no additional charge for eligible Packet Haven managed-hosting websites. Packet Haven enrolls your site for you, and you will never see a separate SiteCare invoice.
How do you avoid false alarms?
One failed check is never enough. SiteCare re-checks within minutes and only emails you after repeated failures. Bot challenges and firewall blocks are labeled “uncertain” and never counted as downtime.
Do you guarantee uptime?
No, and we do not claim to. We report what our monitor observed, how often it checked, and how confident we are. “98.8% observed” means 98.8% of our checks reached your site.
Do I need to use Cloudflare or move my site?
No. Your site stays exactly where it is. You prove you own the domain with a DNS TXT record or a small text file, and SiteCare checks it from the outside like a visitor would.
Will you fill in my contact form?
Never. SiteCare can see that a form exists but does not submit it, so form delivery is reported as unverified. We suggest sending yourself a test message from time to time.
Is there a free trial?
Not at the moment. The sample report shows exactly what you will receive.